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Jess B.

Contributor Level

Total Points
183

1 Review by Jess

  • GetUncommon

11/26/14

Beware of this company! I ordered 3 cases for my new iPhone 6 plus (all at premium prices might I add) & fast forward a week later once I recieve them... I am blown away by the quality of the cases I received. All "made in Taiwan" pieces of plastic garbage that they print in-house. One case I recieved actually had part of the plastic bezel chipped off, and the other two were made of such hard, cheap plastic I was concerned it would scratch my new phone.
Here's where it gets REALLY bad... I call their "customer service" to complain about the product I was sent & get a "return authorization number" to return the items. Already a huge red flag. After I sent in pictures of the terrible product & call twice to confirm they finally sent me a return label. I quickly package them up & send them back to uncommon. Days after I see the cases were signed for at their warehouse, I give them a call to inquire about my refund. The same guy I have been going back in forth with there answers the phone, again. Tells me the accounting team issued the refund and I should see it within the next couple business days. I don't. I call again. And again.
2 weeks later I still don't have a refund. I call to demand to speak to someone in accounting yet there is no one I can speak with. Mind you, everytime I call I only can speak with the guy Aaron. I'm convinced at this point he is the only person working there. Anyways, after multiple lies & run around I actually had to file a dispute to get my money back. Disgusting company. I will tell everyone I know never to purchase anything from them.

Jess Has Earned 3 Votes

Jess B.'s review of GetUncommon earned 3 Very Helpful votes

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