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Update: Was not double charged
Filled out application, went to payment, a message popped up that said there was a problem with your payment and within 3 seconds the message disappeared before I could read what the problem was. A timer was ticking for how long I had to complete the application so I submitted payment a second time and it went through, now I am worried I will be double charged. When handling payment for sensitive information there should never be any confusion.
Filled out application, went to payment, a message popped up that said there was a problem with your payment and within 3 seconds the message disappeared before I could read what the problem was. A timer was ticking for how long I had to complete the application so I submitted payment a second time and it went through, now I am worried I will be double charged. When handling payment for sensitive information there should never be any confusion.
* US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Jesse,
We sincerely regret that you had a bad experience with our service at USBirthCertificates. We strive to provide excellent service to all our customers.
We appreciate your feedback and are committed to addressing your concerns and taking the necessary steps to rectify any errors.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Sincerely, Selena
USBirthCertificates Team
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The process was snooth abd customer service was Very helpful
Hello Jesse,
We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.
We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.
Thank you for sharing your experience and we eagerly await the chance to serve you again.
Best regards, Selena
USBirthCertificates Team