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On Aug. 14 my CenturyLink cable snapped under heavy vines. No internet. Soonest repair? Sept. 2.
That's 25 days without internet, and I work from home.
And of course each call takes an hour to reach a human being.
I ordered t-mobile's internet on Aug. 16. It arrived Aug. 18 and works fine. I'm thankfully quitting CenturyLink. Not sure how an internet provider can stay in business when they can't repair a line for nearly a month.
Tip for consumers:
I think I read somewhere that CenturyLink makes you wait quite a while for new service too. That should be a red flag.
This company is beyond bad for customer service. There's no way I'll ever do business with them again.
Products used:
Reviewing CenturyLink internet.
But the rules seemed to change. $9 more and free shipping! I added $12 and there was still $3 more and free shipping!
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I had internet service with Centurylink for almost 20-years. I paid for 7MB, but hardly ever...
Very bad customer service, very rude, very racist. If they notest english is not your first...
