I've been playing Kingdom (Disney) for about a month now. Out of the blue, I received a message saying I was banned' for cheating. Mind you... I've never cheated and don't know the first thing on how to cheat, especially on an app! I've emailed tons of times to try to resolve the problem, but they literally do not care. The terrible customer service rep's name is Gabriel. Absolutely AWFUL. Don't even waste your time!