Jessica K.

What a sht company. DONT BUY FROM
THEM, specially if it's an item on sale. My fridge broke down last Sunday, so I purchased one from home essentials, with the promise of delivery in 5 days. 2 days after status of order hasn't changed, contacted them they said it was out of stock, like WHAT? So why are you still selling it then? Anyways, new stock were coming that day it being dispatched same day? So another 3-5 days for delivery…. Thursday came, status never changed contacted them again, said the delivery day was today. Checked status today and hasn't changed at all, they said they were dispatching today and should arrive by Sunday. Contacted then not long ago because status still didn't change to be told it's out of stock. What means that the customer service was making me fool saying it was being dispatched when it wasn't even in stock. So disrespectful! Asked to cancel the order and now let's see how bloody long they will take to refund me. Paid 578£..