Jessica P.

They send us emails almost daily for their Rewards program, where it prods you to go to the site to play stupid games to win points & shop a bunch of overpriced junk with discounts using those points. They also push you to use your points for "daily deals", which some days are the only thing actually worth anything on their site anymore since they took away the ability to use your points for coupons on local deals. There will sometimes be $5 gift cards to popular places that only require you to use 500 points, but you have to add it to your cart exactly at the second those start, or they'll be gone. I've done this over a dozen times the last 2 months, setting an alarm & waiting for the exact second on their countdown until it begins to add it to cart, but their site always glitches, mostly it goes blank with a little notice that says it's unable to process anything "at this time" & by the time the page comes back, the deal is already used up. One time it showed the add to cart button as available for a few minutes but it wouldn't respond at all. (See screenshot) Completely a waste of time. I have almost 400k points for absolutely nothing now. Accruing points is totally useless unless you want to lock into some magazine subscription using just points the first year, that they will eventually charge you an arm & a leg for after you forget to cancel it, or for minimal discounts off of the junk they sell, most of which you could get cheaper off Amazon in the first place. Not even going to try anymore. No reason to since they pulled the Local Deals coupons & their site can't function during the only other thing that was worthwhile. Why even have a rewards program if it doesn't work for those trying to use it? They need to allow us to cash all those points in for discounts on the ridiculous amounts we pay them for insurance or just stop the stupid rewards program altogether.