I ordered brochures, and the design outlet is definitely not user-friendly at all. It doesn't show the cut-off marks for the folds and things like that, making designing a correctly formatted product almost impossible. I ended up designing mine on Word and uploading it, but I received seven emails stating that my design did not fit their standards. The user isn't informed of this detail until AFTER they've submitted and paid for their order; meaning that you have to go back and continuously fix the issues, which can push back shipping dates. The finished product was beautiful and well-priced, but the design platform is just so inconvenient for the user.