We ordered pool kit from Poolwarehouse in the spring. Tanner C was the sales rep and was amazing on helping me pick out my pool and always answered any questions I had. Now, the real MVP of this company was Nikki G in customer service! She was truly amazing! We have a few things go wrong in shipping and went above and beyond for us! I have a 4 star review only because of the shipping, our pool kit came damaged 3 times, but finally got our pool. As a company they are great, but the shipping companies definitely need work.