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I've ordered from them twice. One of my packages took 1 month to get to my door and the other took 1 and half weeks which was a big surprise. Note: i ordered from them after FEB 2023. I knew it was going to take time to ship but I expected that with such low prices. However, it's pretty obvious their CS is severely lacking. I knew it was going to take time so I never bothered to email them. I notice a lot of the bad reviews are people who ordered between Nov of last year and Feb of this year. Which was during their Christmas sale and holiday rush. I have a huge theory that they couldn't keep up with the demand. Which is when their CS went offline because they couldn't keep track of everyone's orders. That's probably why so many packages still haven't been processed but that's pretty terrible as a company. They're probably only focused on completing new orders now like mine. Regardless of my experience, I can't ignore what so many have had to deal with. Otherwise my rating would be 5 stars.
Tip for consumers:
I’ve noticed that people receive their orders faster when you look at the processing times. If it says “within 24 hours” then you get your items quicker. Anything longer might take a month or longer to get to your house.
Products used:
Serums, Moisturizers, Sunscreen
Cinnamoroll F.'s review of Stylevana earned a Very Helpful vote
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