Jessica T.

I ordered a toilet from Wayfair on March 5,2024. I was supposed to get it March 12,2024. It never came in. I checked the tracking and was unable to track it. It just said ordered and not delivered yet or not on its way. I called them. They promised that would get there no later than the 19th which is a Tuesday. Then Monday night they sent me a message that I will get it on Wednesday morning. I called them because my contractor is coming to install the toilet because I need it then and they said they have no available delivery times so sorry not sorry we can only deliver Wednesday. This delivery was eight days overdue no way to track it and told last minute that it wasn't gonna be delivered till Wednesday. I will never use Wayfair again. They are unreliable. The customer service sucks and offered no compensation.