Jess C.

First off, I ordered one size bigger than what I thought I'd need. Turns out, it was still 2 sizes too small, at least.
Then, I tried to return the two pairs of scrubs I bought. At this point I ran into two problems. 1. They will not refund the ENTIRE amount. You will get back to the cost of the item. You will NOT get back sales tax or shipping costs (in my case, this amounted to roughly $10). 2. Even though you're NOT getting your money back for shipping with the return, you will still be charged an $8.99 shipping fee for returning the item. So suddenly, of my $33 order (after taxes and shipping), I was going to be getting back $13 or $14, give or take. Almost $20 that they were keeping despite their sizing being inaccurate and getting the items back with the tags still on!