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Jess R.

Contributor Level

Total Points
168

2 Reviews by Jess

  • PACSUN

11/12/19

Worst customer service I've ever experienced and theft.

They lost my order, promised me a refund, yet 1 month, and many many emails later, I'm still having to fight to get my refund of over £300.

They ignore almost every email and the ones they actually reply to, are the most unhelpful. Either sending a formatted response to which doesn't answer anything I've said or just resend the previous email.

Would stay well clear.

  • Borderfree

11/12/19

Worst customer service I've ever experienced and theft.

They lost my order, promised me a refund, yet 1 month, and many many emails later, I'm still having to fight to get my refund of over £300.

They ignore almost every email and the ones they actually reply to, are the most unhelpful. Either sending a formatted response to which doesn't answer anything I've said or just resend the previous email.

Would stay well clear.

Jess Has Earned 8 Votes

Jess R.'s review of PACSUN earned 3 Very Helpful votes

Jess R.'s review of Borderfree earned 5 Very Helpful votes

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