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Ordered their Custom Foil Gold Logo Elegant Linen Business Card after seeing all their photos with the business cards with Gold Foil only to find out that they don't actually offer GOLD FOIL despite it being in their description, title and photos. Currently they are trying to get out of giving me a refund despite this being false advertising so i will be taking it to fair trading.
Products used:
Custom Foil Gold Logo Elegant Business Card
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Hello J.F.,
We are so sorry to hear about your experiences with the gold foil business cards. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly.
Please contact our customer service department for assistance.
We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thank you,
Jordan