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James B.

Contributor Level

Total Points
82

1 Review by James

  • ProtonMail

9/5/23

I purchased a year subscription for their password manager thinking I could review it, and if I didn't like it, I could cancel it. After trying it for less than 30 minutes, it wasn't user friendly especially if you are not a computer guru so it did not fill my needs and tried to cancel it. They refused to refund me, and instead locked me out of my account that I now can NO longer access because of my dispute. Don't trust a company that will not refund your subscription, especially after trying it for less than 30 minutes. I'm a senior citizen, and a disabled veteran, and they stole my money by also overcharged me using Euro $$ not US currency. I have contacted Paypal,and filed a dispute to see if they can return my money. Users BEWARE of this Fraudulent Scam email service!

Products used:
Secure email service

James Has Earned 2 Votes

James B.'s review of ProtonMail earned 2 Very Helpful votes

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