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This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid.
There is 'hassle free 30 day warranty'. Do not purchase from vevor.
Tip for consumers:
They do not honour their advertised refund policy
Products used:
Hydraulic jack
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Produit à casser dès la première utilisation très difficile de rejoindre la compagnie auqu un....
Dear J G,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand that this is not at all what you expected.
We would like to look further into this. Could you send us your order number or login email?
Once we get your information, we shall resolve this promptly.
Kindly,
Vevor Team