Was a customer for many years then they sprung on a data center move with 2 days notice. After many hours and days of downtime in the new DC, and not enough to prep the moved over VPS, they shut off our main/live/primary VPS without warning or notice. Just off. Escalated - and they can don nothing, they say.
Stay away! After many years I can no longer recommend them and I encourage you to look elsewhere.
Oh, their service escalation email is broken too and just bounces!