Jill D.

Reviewed Delta Flights Online and noted days and times of the flights and that the flight we needed would take 9hours with two layovers, LAX to PLN (Mackinac Island) checked out a couple of discount websites like booking.com and noticed that Flighthub had the best price. Checked the ratings on another site which looked good. (We have since learned that fake reviews are a big problem and that people are paid to give good reviews.). Instead of booking us on the next connecting flight with one hour wait for connection we were booked with a 13 hour layover in one airport and 16 hours In the next airport, making a 9 hour trip into an twenty two hour marathon. I called 5 minutes later to cancel when I realized what they had done and was charged $150; 00 cancellation fee which is undoubtedly how they actually make their money.

Tried to book a flight for Michigan online, Delta website did not work correctly, mean while we applied for the Delta American Express card so that we could save $200.00 off our $1700. 00 tickets, which was approved. Finally called Delta to book the flight and we were told "no problem when you get the entire number just call up and we will apply the charg s to the new card less the $200.00". Well received 5e card today and we were told "We cannot ever do that, the other agent made no such notes on you account (so if she had they could have done it? Apparently Delta is so desperate to make a sale they will say anything. Found out there are people who are hired to give good reviews, is that how they received any good reviews?

What a nightmare! Booked hotel near Disneyland for April 2 to 3rd, confirmation came dated April 9 to 10th! Charged $60.00 for their mistake, How did the dates get changed? After going online and seeing the complaints I saw how many people there were who's travel dates were changed by amoma.com for their travel. Amoma.com did say they would "refund all" however I had put a stop on my credit card so nothing could go through. Lesson learned Rebooked with booking.com no problems. Amoma.com has contacted me online, saying they "we are sorry for your trouble, please note we have refunded you your entire amount." I would be more impressed if they had ever answered their phone in the 45 minutes that I was on hold, or if any of the clicking buttons on their web site had actually worked. When I clicked need to change date button, it took me to a page that said, Oh, you need to change your password? Really? BTW Amoma, refunds go through right away, there is no need for a 3 to 5 day wait for a refund.