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Defective piece of $42.00 tin. Tried to contact for return no address. Disputed with my CC and they are fighting it. SCAM!
This place is going out of Business. I ordered a dress and sent it back a month ago. I emailed customer service. I kept getting excuses of wht they didn't process my refund. After many emails they said I would get a check refund in about a month. I paid by credit card. Business do not do that ever. I had to call my credit card company to despite my order. I order a few times a month and have been a good customer for years. Never again! BUYERS BEWARE!
Jill G.'s review of Boston Proper earned 8 Very Helpful votes
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Empty.
Father's Day with no present. After four emails checking the order again and again I called to...
The styles and materials are passable. But the customer service is crappy. Took over 5 phone...
Jill G, I apologize for the confusion and frustration you have experienced. Recently, Chico's FAS sold the Boston Proper brand and decided to close stores so the brand could focus on the catalog business. As a result of the sale of the brand and the new owners, some customer data could not be transferred. Due to PCI Compliance, credit card information was not transferred to us and we cannot refund a purchase back to the credit card if the purchase was made prior to the transition. It is unfortunate, but it is for your safety that all refunds are issued via a check. I hope this helps. Thx.