I ordered frames over 5 weeks ago. I was charged and have never received my frames. I have been calling them for over 5 weeks. Not once have they answered the phone or returned a call. I also email them daily about the purchase. I receive no email response, although weeks ago I did receive an email. The past week and a half, no response. They are a terrible company and I will never order from them and will do all I can so that no one else orders from them.