Buy from Amazon before you buy from this company. They carry a lot of the same items. Terrible return policy. Slow processing and delivery. I placed my order on November 5. I just received notice that it was shipped 7 days later. Now I have an 8-12 period wait for the shipping. I've given 2 stars because I accept some of the blame for not researching this company.
Hi Jill,
Thank you for your message and so sorry to hear the delay problem.
I failed to check out your order number with your name Jill W, could you please provide your order number so that I can check for you soon?
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree
I tried twice to get the right size from them and both times they were wrong. I also ordered a blazer and a romper. The quality was poor and it just looked cheap on.
I contacted boohoo and their customer service replied within 24 hours. I tried 15 times. Not once was any kind of resolution offered.
Hi Jill,
Thank you for your message and so sorry to hear the delay problem.
I failed to check out your order number with your name Jill W, could you please provide your order number so that I can check for you soon?
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree