I bought expensive tickets with their huge fees over 5 days ago. I am unable to get the tickets on Ticketmaster with the link VividSeats provides. All I get is a blank screen. I've spent hours on the phone with Vividseats. BTW, they only let you talk to people in the Philppines that do nothing more than run through entry level scripts. They know about this problem and continue to sell tickets that people can not claim. They will NOT issue a refund. They just keep telling me to wait. I highly recommend you do NOT use them. I will likely have to seek legal action. Save yourself the hassle.