Jim H.

I love BritBox and have watched through Roku for years without any problems. However I recently purchased and watched it through Amazon Prime where I ran into some tech issue. After five emails explaining the problem to BritBox customer service asking them to send it to their tech people. Email after email I kept being told how to fix problems that had nothing to do with the one I very clearly explained to them. The rep was clueless, my emails should have been sent up a tier of tech support, which they obviously did not do because the glitch is still there. Worthless customer service but still worth the money.