I have been shopping with 1sale.com for years; the orders have always shipped quickly, and any issues are very quickly resolved. The customer service team is VERY responsive, clearly based in the US, and are quick and rather generous with offering their resolutions which I greatly appreciate. Yes sometimes dropshipping orders can go wrong, but with a strong customer support team at 1sale.com, I feel extremely comfortable and confident that the orders will go right, or the customer service team at 1sale.com will make it right!