Product did not meet my expectations so the product was returned. Followed website instructions, received RMA #, packed and shipped in original materials. Shipped on January 7th, 2020, product was received in Texas a week later but no refund. Emails, phone calls all unanswered. If the product you order does not work for you I would just give it to someone else to use because it is doubtful you will ever get a refund from this company.