JJJ R.

BlackFriday PromoCode Fail Paid Full PRICE. StackSocial won't refund back to Visa payment
I placed the order and enter the promotion code listed but It didn't work and when click apply then all of sudden it ORDERED for me automatically and pay FULL Price! Yes it didn't ask me payment methods page at all! Took Visa payment that was recorded on a previous payment.

Item: "The complete DevOps certificates courses & practice test bundle" Original $39 dollar after black Friday week discount code is $12. They charged $39 to my Visa and would not refund me. They said they can give me $39 credits back. HOWEVER, store credit can not use Black Friday code AT THE SAME TIME.
So I cost me $39/each credits to pay the same course instead of $12/each!

I am here to tell you YOU GUYS ARE BEING warned. Black Friday WEEK Discount CODE will not work and it will automatically take your PREVIOUS VISA PAYMENT information and charge to the same VISA card.

Furthermore. THey WON"T call you back nor they have a phone number to call. StackCommerce Support is worst. Takes two days to reply anything
And their email called themself "Support Heroes"?

I sent the support ticket 1 minute right away I saw they charged my Visa. It took them days to reply to me back. Then I provided Screen Capture to proof and they wait 2 days to email me back. This is ongoing for 1 week+ already. I am not get their HELP!