J L.

I recently signed up on this website LiveCareer and I am really frustrated! First of all, the customer service is to beg for. With a deadline to submit my cover letter for a "Masters" Degree 📜 program, I failed to download the cover letter on one page. I revised the cover letter, meaning I counted the number of words that appeared on the second page, edited the original letter by removing the same amount of words in hope that I would eventually get my one page to no avail. I re-edited the letter again and again loosing almost two times the amount of words that were on my original letter and kept on getting two pages. So I decided to change the cover letter to a different version and same results. After wasting almost two days, I eventually gave up.
But "Oops" now I can't get them to delete my mode of payment off there website, even though I have made it clear, I am not interested nor will I ever be interested in their services ever again. Websites are hacked all the time and I don't want my credit card staying on sites that I no longer have use for. What will it take for these people to delete my account and payment information off their site?

PS - The number in the Account number field is my cancellation number. I don't have an account number as I don't use the services any longer.

I have had the privilege of interacting with Abubaker at MyUS.com on several occasions. Even though it was under unfortunate circumstances with the shipping company, Abubaker was always prompt to reply to my emails in addition to being very professional. He deserves more than just the five stars which I will still give him anyway. Thank you for all your help.
J. Loy.
France.