J L.’s Reviews of SupplyHouse & more

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Home Appliances

“Selling items that do not work and then they will not accept a return.”

12/8/22

They sold me a controller card that did not work. They then want me to jump through several hoops and never call back or return emails. Mean while my tenant has had to go over a week without heat.

I will never buy from them again.
I paid $99 dollars for the card and today found it for $71.

Avoid them!

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Thank you

Danielle D. – SupplyHouse Rep Over a year old

Hello,

We apologize for the inconvenience you experienced on your order with us. We understand that having a part fail quickly is frustrating and we regret that your item was defective in this instance and you have not been contacted back. We would be happy to assist you in creating a return for either refund or replacement for this defective unit if assistance is still needed.

Please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website to discuss the return if you are still needing assistance. We apologize again for any inconvenience this has caused.

Thank you,

Danielle D.
Supplyhouse.com Team