I had used GolfNow several times throughout the past two years for golf courses down in Florida. Up until now I had never had an issue, but I understand where all these negative reviews are coming from now. After being overcharged more than 20% above the advertised rack rate (my fault for not checking), when I discovered this I called to cancel the reservation and was essentially told to go F myself from the customer service mutant I had the displeasure of speaking to. Screw me once... never again will I patronize the site.