Janet M.

I ordered a dress and they sent the wrong one. I am trying to get a refund and they will not give me one. Instead they keep giving me offers of less than half my money back. The dress isn't even close to what I ordered. Not even the same size. They advertise "only pay shipping once", yet they tell me I have to return this wrong item at my expense. It was their mistake and I have to pay for it. They even asked me to send pictures of the wrong item which I did. I have no idea why they wanted pictures and then refuse to refund my money or even give me an address of where to return the item at my expense.