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I purchased some gifts from the Cotton:On website that never showed up. You can't call them, you have to chat online. They agreed to refund my money after about 30 minutes. I received an email stating they refunded the money, and that I'd receive it in 1-5 business days. Six days later I had to chat with them again, and again they said 1-5 business days. This place is a total scam, don't buy from them!
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