J N.

They are lying when they say they have a 100% money back guarantee. Everyone paypal buyer protection does not cover custom work. It does not matter how bad it is, this service is NOT covered by paypal buyer protection. See details at Edudemius-scam.com I tried to get a refund for the horrible paper they wrote that cost me $245, paid extra for native speaker and got a disaster paper by someone in india. And this was Edudemius response,

Dear Customer,

I offered to issue a partial refund while during our conversation on the order. I have also asked you to close the case and discuss the situation without the PayPal involvement. Unfortunately you decided to get a refund through the PayPal. So we have provided all evidences we have and now the case is closed in our favor. As you can see the PayPal team decided that refund is not an appropriate option in this situation. The best thing we can offer at the moment is to issue 15% discount for your future order with us, just in case you decide to order from us once again. I can also offer to add $35 Store Credit for the further usage.
Please let me know if I can proceed with the further compensation. Please also accept my apologies for the inconvenience that has occurred.

Kind regards,
Mike,
Manager at Edudemius.com