J N.

The supervisors and management are not helpful to new hires. They expect someone that has been on the job for less than two weeks to know where everything is and be able to put away everything quickly and then give complaints that the work wasn't done with a "send of urgency". This is management's favorite phrase. Additionally, there are employees who push 5-10 carts and walk their entire shift who are treated as if they are perfect employees, while employees who push between 15 to 20 carts while running to and from that are drenched in sweat that are looked at with disappointment that they "don't have a sense of urgency" and find surprise when another employee tells the supervisor that that person is working quickly, doing well, and being helpful to customers. I am appalled that this is how Costco treats select employees. Those that do their very best reap negative reviews and attitude from supervisors while people putting in minimal effort are treated as star employees. You need to fix this issue because that is not right and no one should be working in that environment no matter "how great the benefits are". I witnessed these incidents and conversations on multiple occasions and was stunned that this occurred. From my point of view as a customer, it is unacceptable to treat an employee like this.