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Joanalee F.

California City, United States

Contributor Level

Total Points
162

2 Reviews by Joanalee

  • PeopleFinders

10/5/23

I used their service once, then tried to cancel the subscription that same day, intending to just pay for the one use of their service ($24.99). I received a pop-up offering a lifetime subscription for a one time cost of $29.99. I hardly look up up anything but thought, why not? The next day I saw they had submitted debits for $29.99 four times (plus the $24.99). Luckily, my bank did not put it through the $29.99 once. They really shouldn't have gotten anymore than the $24.99, but I did not refute it.
I was shocked when I saw a month later that they had again debited my account. I cannot contact them by phone nor by the customer service email they had provided. My emails are undeliverable and they blocked me from their website. It is amazing how dishonest they are! I am sure people use services like theirs, so why not deliver good, ethical service?
They are fools if they think they will keep a penny of my hard earned money.
I am even going reclaim the $29.99 they had gotten a month ago. I will let them keep the $24.99, even though I don't know if the information I got from them is useful.

Products used:
N/A

Service
Value
Quality
  • WhitePages

7/19/22

This is the biggest set of thieves imaginable! In app purchases took my hard earn money and provide no service. There is no way to give feedback nor contact them. Feedback in the app does not work, and they ignore my emails. When I try to cancel, their site instructs cancelation in the app, and again that does not work either. I had to endure these thieves taking monthly fees for nearly a year, without providing any service. I had to get my bank involved. I have also lost money on purchases for services I never received. These thieves also does not allow reviews in Google Play. That tells you that they have zero interest in improving their service or customer satisfaction. Run, don't walk, away from these thieves!

Tip for consumers:
Do not use White Pages.

Products used:
This is an internet service.

Service
Value
Quality

Joanalee Has Earned 2 Votes

Joanalee F.'s review of PeopleFinders earned 2 Very Helpful votes

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