I used their service once, then tried to cancel the subscription that same day, intending to just pay for the one use of their service ($24.99). I received a pop-up offering a lifetime subscription for a one time cost of $29.99. I hardly look up up anything but thought, why not? The next day I saw they had submitted debits for $29.99 four times (plus the $24.99). Luckily, my bank did not put it through the $29.99 once. They really shouldn't have gotten anymore than the $24.99, but I did not refute it.
I was shocked when I saw a month later that they had again debited my account. I cannot contact them by phone nor by the customer service email they had provided. My emails are undeliverable and they blocked me from their website. It is amazing how dishonest they are! I am sure people use services like theirs, so why not deliver good, ethical service?
They are fools if they think they will keep a penny of my hard earned money.
I am even going reclaim the $29.99 they had gotten a month ago. I will let them keep the $24.99, even though I don't know if the information I got from them is useful.