I've ordered several times from Better World Books. Now, with the pandemic and libraries closed, I am very fortunate to have stacks of books I'm going through. I love the messages of BWB: giving back, being aware of the carbon footprint. Love this company! And offering expedited free shipping at this time is very cool.
Products used: I've very recently bought 16 books of an author I have come to enjoy. Before that, I've ordered several other books. The products are used books and are often in nearly new condition. They have sales regularly, free shipping, and discounts on clearances. Plus they give books to underserved area, which I love. This is a GREAT company. And their follow up on orders is awesome.