JoAnne D.

We purchased a dress for our daughters sweet 16. The complete top was see through and very inappropriate. The dress also had a very bad odor to it. I contacted customer service who indicated they wanted a photo of the dress which we submitted. They said there was nothing wrong with it and that there are no refunds. You will not be able to return any dress that you purchase from them. There is no exchange or assistance. The quality is very cheap. This is the worst experience we have ever had purchasing any item on line. Stay away. It was very disappointing. I have kept emails of all communication and photos of the "chat" with the organization to document the poor experience.