Joanne G.

I have been trying every Avenue to contact Alpharooms as they have 1200 euro of my money for a holiday I cant go on... I asked them via email to please not take the final payment of 2000 from my account as I have to cancel... due to covid restrictions... They still tried to take it! After all my emails! They have never replied to my emails but they did send me an email within 24 hrs of trying to get my 2000 euro to say that I need to pay my final balance! (Luckily I cancelled my card!) What is wrong with them? They are taking peoples money and then no one is responding, or offering any refunds to people. Thieves and cowboys!