Joanne V.

I just took a look at starofservice.ca, where I discovered a lawyer I used recently, who joined free and wrote their own review, which is profoundly in juxtaposing of the level of competency the lawyer demonstrated.

Reviews written by a lawyer, written about themself, looking for business is not agreeable.

I do not recommend purchasing from Aliexpress.:

1. I have ordered clothing items that were so cheaply made, I could not wear them. Here is what you have to go through when you have been sent poor quality items: You have to open a dispute; it is up to you to now take a picture, send in a complaint. It is a complete hassle and not worth it as you can be sure, as the experience of purchasing from Aliexpress has taught me, most of the items you order are thin material and not as the picture shows on the model.

2. Recently, Aliexpress has changed the way it confirms whether items have been delivered. Prior to the recent change, when an item 'purchase protection' ran out, Aliexpress would send notification. Generally you would have 2 weeks to file a dispute. NOW, they alert you 'Times Up' and in my case, told me it was up to me to go to the Post Office to find out where your Order is. That's brazen

Here is the Aliexpress' current idea of Customer Service: 'Please pay more attention to the tracking information. If the package arrive at the delivery office, please contact post office to pick up in time. Buyer should be responsible for any consequences of failure to collect items in time.' This is copy/pasted directly from the last dispute I opened because and AGAIN items did not arrive, 6 in total.

3. The length of time Aliexpress allows for delivery of items has changed from 6 weeks to 3 MONTHS. How ridiculous is that? And according to Aliexpress, after 3 months of failure to delivery the order, it is the International Customers issue, not theirs.

My opinion and best advise: Don't buy from this company. They simply do not deserve the trust of International Customers, their money or their orders for their crappy products. I now order from Amazon. Amazon takes customer service very seriously, they do not tolerate merchants who either do not deliver or fail to deliver in an appropriate. I have had two experiences where an International order did not show up, notified Amazon, refund provided.