I ordered a custom cookie stamp for Christmas which arrived yesterday. It was just in a plastic box. No instructions or recipe sample to use. I used a sugar cookie recipe and the dough just gets stuck in the letters! I tried spraying it with canned flour baking spray and still no good! The letters are so small in our name! Maybe shouldn't have sides. I bake a lot and already have 23 different types of cookies in the freezer and wanted these to top off my trays that I give as gifts! Extremely disappointed! Want a refund!
Hi Joann. As much as we would like to help, this is not an Uncommon Goods item.