Excellent quality, reliable service, fast shipping. Everything fit as expected. You pay just a bit more, but it is worth the few dollars for the 'getting what you expect'. I have tried a lesser know mail order and was terribly disappointed, along with a full blown hassle to get a refund for verified return items. I've never, ever had a single issue with LLBean, and topping that, I have garments that have lasted 10+ years.
Products used:
Linen pants, cotton tops.
Received order quickly, all garments 'as advertised'. Sizes and fabrics correct. Received regular updates on order from 'received', fulfillment to shipping, including tracking.
Tip for consumers:
Excellent and easy from start to finish.
Products used:
3 bottoms, 5 tops.
DO NOT be fooled to purchase from this site. 1) garment fabric is not at all as described; 2) sizing is for either children or exceedingly small (tiny) shaped person; 3) return "process" is a scam - they will offer pennies on the purchase to get you to keep the crap they shipped, they will tell you they can't refund, they will frustrate you to the max until you give up; 4) the order took so long to arrive that they volunteered a $10 credit on a future order.
Tip for consumers:
Awful, terrible, unreliable company. Stay clear. Order from reputable known companies!
Products used:
None. Not 1 single item of the 15 ordered were suitable in size or fabric.
I appreciate the product selection. All items were properly wrapped shipping and arrived in perfect condition.
Selection of some products I cannot source locally.
Cannot source locally.
Have used multiple times - at home delivery and in-store pick up, both with excellent results. Items are shipped promptly, packaged well and in perfect condition. A plus is that web orders can be returned to a store vs return shipping. In store pick up is very easy and quick at the Customer Service Desk.
Canceled Prime. We signed up for Prime having decided on consolidating our on line purchases with them, and we'd used the service from time to time. Prime DID NOT satisfy with promise of speedy 2 day shipping on all purchases as promised, which put us through a bunch of hassles including dealing with their customer service. Frustrating at best and without resolve. In 1 instance the item purchased was available during order, and we then received a back order notice. After the hit or mis on promised delivery and poor results from contacts, we decided they don't deserve our business.
Joann O.'s review of Amazon earned a Very Helpful vote
Joann O.'s review of ninacloak.com earned 7 Very Helpful votes
Joann hasn’t received any thanks yous.
Joann doesn’t have any fans yet.
Joann isn’t following anybody yet.
Empty.