We ordered 9 swatches for our couch reupholstering. One large swatch came direct from the manufacturer in two days. The other 8 took two weeks plus and were the size of a square of toilet tissue. "Matty"was just downright NASTY and did NOTHING to assist us. So, we just bought $3,000.00 worth of material DIRECT FROM THE MANUFACTURER! Our sofa and window treatments will look beautiful, no thanks to on line fabric store. They should hire people who can cut straight, too. Doesn't take much to cut and send swatches!