Jocelyn L.

The worst delivery company I have seen! They did not contact me in a timely manner and then destroyed my purchase (valued at 400$) because they apparently kept it for two weeks! Would not do anything for me told me it was "my problem" and to contact jjhouse regarding my purchase. Horrible customer service from the woman on the other line. She was very rude and ignorant towards me and obviously did not care about the mistakes her company had made. Absolutely use anywhere but here for delivery service.

Buyer beware! My experience with jjhouse was terrible. I bought a custom altered wedding dress for 400$ feb 1st they sent it to Canada through DHL which then DHL did not contact me and they destroyed it. I have not recieved my dress and today is apr 19th or a refund. I waited a month to hear back from after sales team regarding my complaints. They just got back to me today offering 40% absolutely ridiculous. They will take your money and jerk you around. Buy Amazon instead!