On Aug. 28 through Amazon I ordered DAP Silicon rubber sealant. They reported delivery between Sept 10-15. This was too late, on Aug 30 I canceled. Gatzies emailed me back on Sept 1 saying "Sorry, it's already been shipped". My reply - "I don't care, I want a refund". I received a partial refund, product was 14.74, my refund was 11.14 (steep restocking fee). I just received the order today, October 5! Unbelievable. The worst part, they have an 82% positive rating on Amazon, which isn't very good - and I should have checked - but you cannot leave feedback on Amazon anymore. Yes, they're that bad.