Joe E.

I thought I'd tell everyone that while I agree about the terribly rude customer service people on the phone I have one of these little machines and it works pretty good. I'm disabled and live alone so for me it cooks quick and is easy to clean.The reason I'm writing this is to let you know that I got mine from QVC for $35.76 plus $6.72 S&H and2.97 for taxes, plus QVC gives you all four of the insert pans(the one that splits it in half, the mini pan, the hearts shape pan and the one that lets you make monkey bread in) and the double spatula for free, plus you have good people you can deal with if there is a problem. I hope this will help someone since I can't find fault with the machine just the people but now there's an alternative.