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Joe J.

Kansas City, United States

Contributor Level

Total Points
160

2 Reviews by Joe

  • Advance Auto Parts

4/8/24

Just Stay away if you order online and need to do a return. They only return to original payment and will not give store credit even when you tell them the card does not exist anymore you bought this on due to being hacked. Now I have 50.00 in limbo somewhere but needed new headlights that were only 6 months old. What a joke!

Tip for consumers:
Worst service ever to many other companies that are way easier to deal with

Products used:
Headlights that burnt out in 6 months

Service
Value
Returns
Quality
  • Enterprise Rent-A-Car

4/8/22

I feel sorry if you get hit by anyone in there car no matter if it your fault or not. This company makes it the most painful process ever. So I got in a wreck August 18 2021. I have submitted all paperwork and police report. The other persons insurance has taken liability. I still have not gotten my 500.00 deductible back they made me pay. This has been going on since August of 2021 give me break. The people who work in customer service just bounce you around and never give you a straight answer. Then I ask for a direct number for the other insurance company to call and get this sorted and they cant give one. They say just call in and talk to the phone service and it will direct you. Direct you to I just want my deductible back for something that was not my fault.

Products used:
Rental Car

Service
Value
Returns
Quality

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