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Joe K.

Contributor Level

Total Points
85

1 Review by Joe

  • YouMail

1/13/22

I use youmail for my business line. I operate a snow plow business. We had a snowstorm on a Friday. I didn't realize my calls weren't going thorough until late Friday night. At this time
I was at the airport leaving for vacation. I tried to call Youmail and the office is closed until Monday 7 pacific time.
I follow up within two urgent emails to customer support and no one responded.
Come monday morning I was on hold for 20 minutes when the recording came on and said please call from number we have on file and disconnected me.
I was 1,500 miles away from the phone on file.
Almost One week has passed and no one has reached out to correct the problem.

Joe Has Earned 5 Votes

Joe K.'s review of YouMail earned 5 Very Helpful votes

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