This joke of a company charges the customer hundreds of $$$$$ dollars to ship damaged items so they can damage them more and doesn't even deliver or ship the damaged item to the inside of the home; They leave the hundreds of pounds of appliance for you to pick-up and carry into the home alone! If you don't kill yourself trying to carry it into your home, then the next death knell is the $250 to $450 charges added on to the $1000 bill for the appliance! The real joke is on the consumer who pays for shipping (and the company is named American Freight!) and the delivery people leave it outside of the home? The virus here is not the Corona Virus but the vermin that expect the consumer to pay for the cost of shipping the item because they don't carry the item in the local store! The company won't stock a particular item in a warehouse, whether locally or regional, but call their stores "warehouses" and expect the customer to bear the cost burden of paying for the freight! Expect the customer to pay for everything! American Not-Freight should be the name of this joke of a company!