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Joe P.

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1 Review by Joe

Swatpants

  • Swatpants

“SCAM!?”
6/14/22

Waiting for delivery 2pars of the so called SWAT pants since February 2021. Latest excuse "out of stock"

Tip for consumers:
Don’t waste your money. I obviously got taken by their constant ads on Utube

Products used:
Pants X2 + belt X1

Service
Value
Shipping
Returns
Quality
Swatpants product 1
  • Comments (0)
  • 1.5K Views
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Thank you
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Eva C. – Swatpants Rep

Hello Joe,

Thank you so much for taking a moment to write us a review!

I am very sorry to hear about your experience with our company. Please accept our sincere apologies!

Regarding our shipping times, we are the first to admit that this was one of our biggest weaknesses last year. I'm glad we've found better alternatives, and we expect improvement in the future.

That being said, it must have been very frustrating that you didn't receive notification of these issues and then couldn't speak to someone who could help you, and for that I am very sorry!

I am a Customer Support Supervisor and can definitely help you. You can always reach me directly at eva@swatpants.com and we can check on the status of your order. If you feel that you have already waited too long, I can also give you a full refund.

I look forward to hearing from you!

Best,

Eva

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