Purchased 2 chairs that are smaller than a standard chair and there is a problem with both these are lift chairs when I called I was informed they needed video and audio for the return then they want boxes to return where can I get boxes for chairs also they want to charge for return when their contract states they will return at their expense THEY LIE DONT DO BUSINESS
Hi Joe, thanks for the feedback. We apologize for any inconvenience the return process has caused. We do our best to make sure returns are easy, but without physical stores sometimes we will require photos, videos, or other evidence to expedite the process. Feel free to email our support team at customerservice@aosom.com, or call us at +1-877-644-9366 if you need further assistance. We appreciate your understanding.