joe r.

In 2017 I setup a crypto wallet with a small amount of crypto currency deposited. When I created the account and due to trust issues I set it up with a completely unique password, which was the right thing to do, however, within a few days I had foolishly forgot the password and I had not appreciated that purchasing crypto is not like a typical financial institution where you can reset your password.

Anyway, I wrote off the episode as a bad experience, for some reason in 2024 I came across my wallet address and decided to see if I could have a go at remembering the password – again I failed. That was when I came across wellnessreclaim, I have to admit I was a bit apprehensive at first due to all of the scams in the crypto space. I made contact which was all done very professionally and they explained their fees and how they can recover passwords, the logic of which made complete sense. I decided to give it a go and provided them with the information that I had available.

After a few days they responded confirming they could access my wallet and talked me through the next steps in the process. Within hours I had access to my wallet (now no longer used) and the funds minus fees – which I was more than happy to pay. I have to say I have been amazed by the customer service and the experience, I genuinely thought all hope was lost. If you are unfortunate enough to find yourself in the same predicament as me I thoroughly recommend you try them, you 100% will not be disappointed.