Based on the current TV ad for your company, I drove a long distance to taste this rare, prime rib sub and was totally disappointed, angry and very dismayed. For one thing, the actual sub looked absolutely NOTHING like the ad and in fact tasted like the mildew, creamy white sauce that it was. So not only did I waste my time and money that it cost me, but also the delightful feeling that I had to think I was going to get a great rare prime rib sub sandwich. What a disappointment and what a crime against the advertising industry. This type of false advertising should be banned and illegal and if you folks fall for it, you are the only ones to blame, for as I can see, many others also did the same thing.
Dear JOE S,
We regret that our service and the items did not meet your expectation.
We offer the detailed measurement chart for each item, therefore customers need to check the size chart before placing orders.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now waiting for your reply.
If any question, please email to support@rosewholesale.com.
Yours sincerely,
Rosewholesale.com Customer Service